Privacy Policy

This Privacy Policy explains how Tab66 Casino may collect, use, store and protect information connected with your visits to our website and use of our services. We aim to handle personal information responsibly, transparently and only for appropriate business, legal, security and service-related purposes. By using the website, creating an account or contacting support, you acknowledge that your information may be handled as described below.

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Information we may collect

The information handled by an online casino will depend on how you use the website, the services you request and the checks that may be required. We only seek information that is reasonably connected with operating the account, providing support, maintaining a secure platform and meeting applicable obligations. Some information is supplied directly by you, while other information may be collected automatically when you use the website.

In this article

Information we may collect How we use personal information Cookies and similar technologies Sharing, security and retention Your privacy choices and data requests

Account and contact details

When you register or communicate with us, we may handle details such as your name, date of birth, residential information, username, account credentials and contact details. We may also retain information you provide when you contact support, ask a question, make a complaint or otherwise communicate with Tab66 Casino. This information helps us create and administer your account, respond to requests, confirm account ownership and provide relevant service information.

Verification and transaction information

To support age, identity, security and anti-fraud checks, we may request verification documents or other information needed to confirm who you are. This may include information shown on identity documents, proof of address, information about account activity and details relevant to responsible account administration. We may also handle payment and transaction records, including deposits, withdrawals, wagering activity, payment method information and related checks. We do not need to retain every payment detail in the same form, and sensitive payment information may be handled by specialist payment providers.

Device and usage information

When you visit or use the website, technical information may be recorded. This can include your IP address, browser type, operating system, device identifiers, approximate location information, language preferences, pages viewed, login events, referral information, dates and times of activity, and information about how the website performs. We may use this information to keep sessions secure, understand website performance, investigate unusual activity, improve features and provide a consistent experience.

How we use personal information

Personal information may be used for the purposes below. The exact use will depend on the information involved and the way you interact with Tab66 Casino. We try to avoid collecting information that is not relevant to these purposes.

To create, maintain and administer your player account.
To process account activity, payments, withdrawals and other requests that you make.
To verify identity, age, account details and payment information where checks are required.
To detect, prevent and investigate fraud, money laundering, account misuse, collusion, security incidents and other unauthorised or harmful activity.
To provide customer support, respond to messages and resolve complaints or disputes.
To maintain the functionality, reliability and security of the website, systems and services.
To understand general usage trends and improve website design, content, products and communications.
To send service messages about your account, security, transactions, important changes or other information necessary to provide the service.
To send promotional or marketing communications where permitted and where you have provided the relevant consent or otherwise have a lawful basis to receive them.
To meet record-keeping, compliance, legal, tax, audit and other obligations that apply to the operation of an online gambling service.

Where information is used for security, verification or compliance purposes, the process may involve reviewing account patterns, transaction activity, device information and other relevant signals. These checks help protect players, the platform and payment systems. They may sometimes result in a request for additional information or a delay while information is reviewed. We aim to handle such reviews fairly and securely.

Marketing preferences can be changed at any time. Choosing not to receive promotional messages will not normally prevent us from sending essential account, security or service communications. Those messages are needed to operate your account or respond to a request.

Cookies and similar technologies

Tab66 Casino may use cookies and similar technologies to remember settings, support logins, maintain sessions, understand website usage, improve performance and help identify unusual or potentially harmful activity. Cookies are small files or data elements stored on your device by your browser. Some are needed for core website functions, while others help us understand how visitors use the website or support relevant communications.

Cookie information may be connected with technical or account activity where this is needed for security, functionality or service improvement. We may also use service providers that place or read cookies on our behalf for analytics, performance, security or other website functions. The availability and operation of particular cookies may change as the website is updated.

You can manage, block or delete cookies through your browser settings. The steps vary between browsers and devices. If you disable certain cookies, parts of the website may not work properly, and features such as account access, preferences or security checks may be affected. Browser settings can usually let you accept cookies, reject them, remove existing cookies or receive a warning before a cookie is stored.

Sharing, security and retention

Personal information may be shared where this is reasonably necessary to operate the website and provide services. This may include sharing relevant information with payment processors, identity and verification providers, fraud prevention services, technology suppliers, hosting providers, customer support platforms, analytics providers, professional advisers and other carefully selected service partners. These parties should only receive information relevant to the service they provide and are expected to handle it securely and appropriately.

Information may also be disclosed where we reasonably believe disclosure is needed to protect players, prevent unlawful or harmful conduct, investigate security incidents, enforce applicable terms, respond to lawful requests or meet a legal or compliance obligation. We may share information in connection with a business change, such as a transfer or restructuring, where the information remains subject to suitable privacy protections.

We use reasonable administrative, technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration or disclosure. Examples may include access controls, account security procedures, monitoring, secure transmission methods and limiting access to people or providers who need information for their work. No website, device or electronic transmission can be guaranteed to be completely secure, so you should use a strong, unique password, keep login details private and contact support promptly if you suspect unauthorised account activity.

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communications records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or disposed of in another appropriate way, subject to technical and legal requirements.

Information may be handled by service providers operating in places outside Australia where this is necessary to provide the website or related services. Where information is handled by another organisation, we expect reasonable protections and appropriate controls to be applied. The privacy practices of a third-party service may also be described in that provider's own privacy information.

Your privacy choices and data requests

You may ask about the personal information we hold about you and how it is used. You may also request that inaccurate or incomplete information is corrected, ask for deletion of your data where this is appropriate, and withdraw consent to marketing communications. To exercise these rights, contact support@tab66casino.best and clearly describe your request. Using the email address connected with your account can help us locate your information and confirm that the request is genuine.

Access: ask for information about the personal data we hold and, where appropriate, a copy or explanation of that information.
Correction: tell us which information is inaccurate, out of date or incomplete and provide the correct details where needed.
Deletion: ask us to remove your personal information where there is no continuing reason for us to retain it.
Marketing consent: withdraw your consent to promotional communications or ask for marketing preferences to be updated.

Before completing a request, we may need to verify your identity and may ask for additional information. This is a security measure designed to prevent someone else from accessing, changing or deleting your information. We will consider requests within a reasonable period and explain if a request cannot be completed in full. Deletion or restriction may not be possible where information is needed for an active account issue, security investigation, dispute, transaction record, legal obligation or other legitimate purpose. In those circumstances, we will retain only what is reasonably necessary.

If you close your account, you can still contact support@tab66casino.best about privacy matters. Closing an account does not automatically erase every record, because some information may need to be retained for security, transaction history, compliance, dispute handling or a period required by law. Information that is no longer needed will be handled in line with our retention practices.

Changes to this policy

We may update this Privacy Policy when our website, services, information practices or obligations change. The latest version will be made available on this page, with the date or other notice updated where appropriate. We encourage you to review the policy from time to time, particularly before continuing to use the website after a material change. If you have a question about this policy or how your information is handled, contact support@tab66casino.best.